Manage and maintain the company's e-commerce website, ensuring it is up-to-date, user-friendly, and optimized for maximum conversion rates.
Monitor and analyze website traffic, sales performance, and customer behavior using web analytics tools to identify areas for improvement and drive optimization efforts.
Coordinate with the marketing team to develop and implement effective digital marketing campaigns, including email marketing, social media promotions, and paid advertising, to drive traffic and generate sales.
Conduct regular competitor analysis to identify market trends, pricing strategies, and promotional activities to stay ahead in the market.
Coordinate with the logistics and operations team to ensure smooth order fulfillment, timely delivery, and excellent customer service.
Manage inventory levels and update product listings, including product descriptions, images, and pricing, to ensure accuracy and completeness.
Monitor and respond to customer inquiries, reviews, and feedback across various digital channels, ensuring a high level of customer satisfaction and timely resolution of issues.
Stay updated with the latest e-commerce trends, industry developments, and best practices to propose innovative ideas for enhancing the e-commerce strategy and improving the overall online shopping experience.
Monthly based
Gujarat , India